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Forgot Password Email - Problems
Posted: 25 September 2006 07:57 PM   [ Ignore ]  
Summer Student
Total Posts:  9
Joined  2006-01-03

Hey everyone this is a weird problem and I hope someone who knows the product better than me can help.

The forgot password/reset process works correctly when accessed via the members screen, but doesn’t work when accessed from the control panel (/system) screen.

For a normal user forgets their password, they try to login from the home page and then click on the forgot password link. It takes them to: http://www.sitename.org/member/forgot_password/

A system publisher/editor forgets’s their password, they try to login to http://www.sitename.org/system and fail so they click on the forgot password link, it takes them to: http://www.sitename.org/system/index.php?S=0&C=login&M=forgot

Both send an email but the member email has been customized and the password reset link works.  BUT the email sent when trying to reset from /system login is just the system default and the link appears to be broken.

The link that works: http://www.sitename.org/?ACT=12&id=7A0mN1Fq
The link from system that doesn’t work: http://www.sitename.org/system/?C=reset&id=at4qCXGT\

I’m using the modrewrite to remove index.php from the site url. I have a single .htaccess file in the root of the website with just this in it:
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /index.php/$1 [L]

I don’t know if the modrewrite is affecting it, but I’m not 100% sure so that’s why I have included it.

At this point I suspect there is a path entry or for the sytem or I need to customize the email sent from the “system” forgot password but I cant find them.

Please help!

Thanks,
Weston

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Posted: 26 September 2006 06:38 PM   [ Ignore ]   [ # 1 ]  
Summer Student
Total Posts:  9
Joined  2006-01-03

Does anyone know the difference between these two pages?

http://www.sitename.org/member/forgot_password/

http://www.sitename.org/system/index.php?S=0&C=login&M=forgot

?

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